- Which team model is best for me?
- What are the pros and cons to the Round Robin model?
- Can the Round Robin model help my team with lead management?
In this video, we take a quick look at the Round Robin distribution model, and analyze if it’s the best fit for your business. Within 2 minutes, you’ll see if the pros outweigh the cons, whether the return investment is worth it, and if it can improve productivity. If you’d like to learn more about other team models, download our tip sheet today!If you’re a BoomTown user with a question about this video, please contact Support.
Let’s take a look at the Round Robin Model. In this method leads are assigned directly to agents in a set rotation. Picture a bird’s nest… Where each chick is fed a certain amount of worms in a set order. This rotation can be weighted or equal. This allows you to adjust the percentage of leads given to each agent in a manner that best fits your business strategy.
What type of team is this right for you ask?
1. The agents must be open to handling the entire nurturing process, from registration to closing.
2. There needs to be an admin in place that can regularly monitor the Accountability Dashboard
3. The agents will not only need to be highly motivated, but they must also embrace technology.
It’s important to note that in most cases this model does not require the need to hire additional personnel. Let’s take a quick look at some of the pros and cons. Bad News First. Be on the lookout for: Inconsistencies in follow-up, agents cherry picking leads, increased time to first call.
On to the Good News! In this model, Agents have the sole responsibility of driving their success. This model also goes with the flow:
- Agent super busy – decrease leads
- Agent crushing conversion – reward with additional leads
- Agent on vacation or at a showing – easy – self-pause leads.
It’s that simple.